Return Policy

At Nixoza, we want you to shop with confidence.

Customers may request a return within seven (7) days of receiving their order.

To qualify for a return, products must be returned in their original condition, including any accessories, manuals, and packaging provided with the order.

Due to hygiene and safety considerations, personal care and skincare devices that have been heavily used, damaged through misuse, altered, or modified may not be eligible for return.

To initiate a return request, please contact our support team and include your order number and details regarding your request.

Nixoza reserves the right to inspect returned items before approving a return.