Refund Policy

Refunds may be requested within seven (7) days of delivery in accordance with our Return Policy.

Once a returned item has been received and inspected, eligible refunds will be issued to the original payment method used at checkout.

Refund processing times may vary depending on your payment provider or financial institution. Most approved refunds are completed within 5–10 business days.

Shipping fees, customs charges, duties, taxes, and other non-product costs may not be refundable unless required by law.

Nixoza reserves the right to deny refund requests that do not comply with our policies.